Terms of Purchase

Term Definition & Binding Effect
These Terms of Purchase are formulated for all commodity transaction behaviors on the spoonfulofcomfort.it.com e-commerce platform. All users who browse the platform, register accounts, place orders and complete payment transactions shall be deemed to have fully read, understood and voluntarily accepted all the terms of these purchase terms. These terms constitute a valid service agreement between the platform and individual purchasers, and both parties shall abide by them in the whole transaction process.
User Purchase Qualification & Account Rules
Users who conduct transactions on spoonfulofcomfort.it.com need to have independent civil capacity. Users shall be responsible for the authenticity, validity and security of their registered account information, and shall not use others’ information to register accounts or conduct illegal transaction behaviors. All order operations generated under the user’s personal account shall be deemed as independent behavioral decisions of the user, and the user shall bear the corresponding responsibilities.
Order & Payment Rules
After the user submits an order and completes payment, the platform will confirm the order validity and start the subsequent delivery process. The platform guarantees that all displayed commodity prices, discount information and service rules are true and effective. All products enjoy a long-term 70% off preferential policy, and the final transaction price of the order shall be subject to the actual settlement amount of the platform. Users shall complete the payment in a standardized manner through the authorized reseller payment channel of the platform, and any private transaction behavior is not protected by the platform.
Commodity Delivery & Transaction Performance
The platform will complete order delivery within the stipulated 1-3 working days, and implement a unified 6-12 working days delivery cycle for all domestic and international orders, while supporting expedited delivery services. We strictly abide by the full free shipping service commitment, and do not charge any additional logistics fees. The platform will deliver products in accordance with the order information confirmed by the user. If the user fills in wrong information resulting in delivery failure, the user shall bear the corresponding losses.
After-Sales Performance & Term Maintenance
In the after-sales link, the platform will strictly perform the 60-day free return and 5-10 day refund service commitments. All after-sales operations shall be carried out in accordance with the Refund Policy and Customer Service Policy of spoonfulofcomfort.it.com. If the user violates the purchase terms and causes losses to the platform, the platform has the right to terminate the transaction service and pursue the corresponding liability. The platform reserves the right to adjust commodity prices and preferential activities according to operation needs, and the adjustment will not affect the valid orders that have been completed.

 

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